https://roxl.net/blog Automating. Saving time. Making the world better. en-us therawlex@gmail.com (Artem Krivoshchekov) therawlex@gmail.com (Artem Krivoshchekov) Sat, 08 Aug 2026 00:00:00 GMT https://roxl.net/blog/backend/support-widget-that-knows-who-it-is-talking-to https://roxl.net/blog/backend/support-widget-that-knows-who-it-is-talking-to Pasting a chat widget into a theme template works until the theme updates, the settings need changing, or the widget adds a database query to every page. Three small decisions fix all of it. Sat, 08 Aug 2026 00:00:00 GMT therawlex@gmail.com (Artem Krivoshchekov) wordpresswoocommercephpcachingsupportfreescout